BKK firmus

The BKK firmus is a statutory health insurance fund that focuses on providing needs-based and cost-effective care. As an especially affordable health insurance provider, it offers its insured members a comprehensive range of services at an attractive price-performance ratio.

The BKK firmus relies on close collaboration with doctors and therapists as well as innovative concepts such as telemedicine and prevention programs.

Number of insured: 456,500 (01.07.2024)
Membership possible nationwide.

Contribution rate: 15.50 %
Contribution rate for employees: 7.75 %

Service

Number of branch offices: 7
Customer telephone: 0421 64343 (Mo. - Do. von 09:00-16:00 Uhr; Fr. von 09:00-13:00 Uhr)
Medical advice hotline: 0541 33141 218
Employer hotline: 0421-64343
For calls from abroad: 00 49 4 21/6 43 43

Website: http://www.bkk-firmus.de
Facebook: https://www.facebook.com/GesundheitIstOrange/
Instagram: https://www.instagram.com/bkkfirmus/

Tel: 0421 64343
Fax: 0421 6434-451

E-mail complaints office: kundenbarometer@bkk-firmus.de
Telephone complaints office: 04 21/6 43 43 o. 05 41/33 14 10

Benefits

Here you will find - in German - a detailed description of benefits and services provided by BKK firmus that go beyond what is required by law.

To the profile of benefits and services in German