VIACTIV Krankenkasse
Contribution, Benefits and Service
With around 683,000 insured, VIACTIV statutory health insurance is a larger German health insurance fund. VIACTIV claims to convince its insureds with top services - and to keep them healthy instead of just taking care of them.
VIACTIV KrankenkasseSuttner-Nobel-Allee 3–5
44803 Bochum
Number of insured: 683,452
(01.12.2025)
Membership possible nationwide.
Contribution rate: 18.79 %
Contribution rate for employees: 9.40 %
Join the VIACTIV Krankenkasse online - quickly and conveniently.
Service
Number of branch offices: 30
Customer telephone: 0800 2221211
Medical advice hotline: 0800 1405 5412 2090
Employer hotline: 0800 2301030
For calls from abroad: 0049 234 479-0
English-speaking hotline: 0800 2221211
Website: http://www.viactiv.de
Facebook: https://www.facebook.com/viactivkrankenkasse/
Instagram: https://www.instagram.com/viactiv_krankenkasse/?hl=de
Email: service@viactiv.de
Tel: 0800 2221211
Fax: 0234 479 1999
E-mail complaints office: service@viactiv.de
Telephone complaints office: 0800 2221211
Benefits
Here you will find - in German - a detailed description of benefits and services provided by VIACTIV Krankenkasse that go beyond what is required by law.
To the profile of benefits and services in German