AOK Baden-Württemberg

AOK Baden-Württemberg is the largest regional health insurance provider in Baden-Württemberg, with around 4,624,000 insured members. Anyone who lives or works in Baden-Württemberg can join. At 17,20 percent, the contribution rate lies in Germany's average range for statutory health insurance providers. AOK Baden-Württemberg's strength is its extensive network of branch offices. No matter where you live in Baden-Württemberg, the nearest AOK customer service center is never far away. The "Meine AOK" online service is available for customers who prefer to manage their health insurance affairs from home.

Number of insured: 4,624,230 (01.07.2025)
Membership possible in: Baden-Württemberg

Contribution rate: 17.20 %
Contribution rate for employees: 8.60 %

Service

Number of branch offices: 160
Customer telephone: 0711 76 16 19 23
Medical advice hotline: 0800 1 265 265
Employer hotline: 0711 76 16 19 23
For calls from abroad: 0049 711 76161923

Website: https://www.aok.de/pk/bw/
Facebook: https://de-de.facebook.com/AOK.BW
Instagram: https://www.instagram.com/gesundnah/?hl=de

Email: service@bw.aok.de
Tel: 0711 76 16 19 23

E-mail complaints office: https://www.aok.de/pk/kontakt/lob-kritik/
Telephone complaints office: 0711 76 16 19 23

Benefits

Here you will find - in German - a detailed description of benefits and services provided by AOK Baden-Württemberg that go beyond what is required by law.

To the profile of benefits and services in German