AOK Nordwest

Anyone who lives or works in Westphalia or Schleswig-Holstein can join AOK Nordwest. With 2,960,000 insured members, it is one of northwestern Germany's largest health insurance providers. With a contribution rate of 17,39 percent, AOK Nordwest is not one of the low-cost health insurance providers. Its contribution rate is above the average in Germany. 

The strength of AOK Nordwest is its proximity to its insured members. No other health insurance company maintains as many customer service centers in Westphalia and Schleswig-Holstein. Those who prefer to manage their health insurance affairs from home can use the online service portal "Meine AOK".

Number of insured: 2,960,003 (01.01.2025)
Membership possible in: Nordrhein-Westfalen (Westfalen), Schleswig-Holstein

Contribution rate: 17.39 %
Contribution rate for employees: 8.70 %

Service

Number of branch offices: 86
Customer telephone: 08002655000
Medical advice hotline: Clarimedis Medizinisches Info-Telefon der AOK NordWest 0800 1265265 (kostenfrei)
For calls from abroad: 0049 231 41930 (kostenpflichtig)

Website: http://www.aok.de/pk/nordwest
Facebook: http://www.facebook.com/AOKNordWest
Instagram: https://www.instagram.com/aok.nordwest/

Tel: 0800 2655 000
Fax: 0800 265 2265

E-mail complaints office: mailtoBeschwerde@nw.aok.de
Telephone complaints office: AOK-Beschwerdetelefon 0800 2655115 Mo-Fr. 8:00 - 18:00 Uhr

Benefits

Here you will find - in German - a detailed description of benefits and services provided by AOK Nordwest that go beyond what is required by law.

To the profile of benefits and services in German