AOK Nordwest

Contribution, Benefits and Service

Anyone who lives or works in Westphalia or Schleswig-Holstein can join AOK Nordwest. With 2,954,000 insured members, it is one of northwestern Germany's largest health insurance providers. With a contribution rate of 16,4900 percent, AOK Nordwest is not one of the low-cost health insurance providers. Its contribution rate is above the average in Germany. 

The strength of AOK Nordwest is its proximity to its insured members. No other health insurance company maintains as many customer service centers in Westphalia and Schleswig-Holstein. Those who prefer to manage their health insurance affairs from home can use the online service portal "Meine AOK".

AOK Nordwest
Kopenhagener Straße 1
44269 Dortmund

Number of insured: 2,954,414 (01.01.2024)
Membership possible in: Nordrhein-Westfalen (Westfalen), Schleswig-Holstein

Contribution rate: 16.49 %
Contribution rate for employees: 8.24 %


Number of branch offices: 86
Customer telephone: 0800 265 5000 (7Tage/24 Std.)
Medical advice hotline: 0800 1 265 265 (24 Stunden, 365 Tage)
Employer hotline: 0800 265 500


Tel: 0800 265 5000 (7Tage/24 Std.)
Fax: 0231 4193 11139 oder 0431 605 1089


Here you will find - in German - a detailed description of benefits and services provided by AOK Nordwest that go beyond what is required by law.

To the profile of benefits and services in German