HEK - Hanseatische Krankenkasse

HEK – Hanseatische Krankenkasse is one of the oldest health insurance providers in Germany. HEK attaches great importance to good service, which they provide to members through personal contact and online. The HEK service app can be used to manage documents, make doctor's appointments, and obtain information about HEK benefits.

Number of insured: 553,777 (01.03.2024)
Membership possible nationwide.

Contribution rate: 15.90 %
Contribution rate for employees: 7.95 %

Service

Number of branch offices: 3
Customer telephone: 0800 0213213 (kostenfrei)
Medical advice hotline: 0800 0213213 (kostenfrei)
Employer hotline: 0800 0001291 (kostenfrei)
For calls from abroad: 00 49 40/6 56 96 10 00

Website: https://www.hek.de
Facebook: https://www.facebook.com/hanseatischekrankenkasse.hek
Instagram: https://www.instagram.com/hek.hanseatischekrankenkasse

Email: kontakt@hek.de
Tel: 0800 0213213 (kostenfrei)
Fax: 040 65696-1237

E-mail complaints office: claudia.siem@hek.de
Telephone complaints office: 0 800/5 89 10 40

Benefits

Here you will find - in German - a detailed description of benefits and services provided by HEK - Hanseatische Krankenkasse that go beyond what is required by law.

To the profile of benefits and services in German

Further Documentation

• Information Brochure